Refund Policy

Summary

This Refund Policy outlines the criteria and processes for refunds on purchases made through our website. By completing a transaction, you accept the conditions set forth below.

Refund Eligibility

Refunds may be issued if a product or service is faulty, incorrectly described, or undeliverable due to technical problems. To be eligible, you must notify us within a specified period, generally between 7 to 14 days from the date of purchase.

Items Excluded from Refunds

Certain items or services are considered non-refundable, including but not limited to digital downloads, completed services, or bespoke products.

Procedure for Refunds

To request a refund, please reach out with your order information and the rationale for your request. After evaluation and approval, refunds will be processed back to the original payment form. Processing durations may vary depending on your payment processor.

Delays in Refunds

If your refund has not arrived, first verify your bank account or payment platform. Then, contact your financial institution, as some delays may occur before the refund is officially posted. If, after these steps, you still have not received your refund, please get in touch with us.

Policy Updates

We retain the right to amend this Refund Policy at any time. Changes will become effective immediately upon being posted on this page.